Customer story

St Brendan’s Health opens ward doors hands-free

St Brendan's Health Group

HealthcareSector · Ireland
6,000Staff enrolled
0.4 sWard door entry
94 %Fewer door-held alarms

The group had good policy and bad compliance. Clinicians with trolleys, gloves and equipment could not badge in, so doors were wedged and the access system recorded almost nothing useful.

XE-Station 3 terminals were fitted on ward and clinical-store doors, with XE-Sense H3 covering washrooms and patient bathrooms where cameras are not permitted. Controlled-drug cupboards moved to dual authorisation.

Door-held alarms fell 94 % in the first quarter, and the group now has an access record that means something in an incident review.

The doors were being wedged open because staff physically could not badge in with both hands full. That was the real vulnerability, and it disappeared the week we switched.

Group Security Manager, St Brendan's Health Group

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